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Prime Line TradePrime Line Trade — Human + AI Operations

Privacy Policy

Last updated 1 January 2026

1. Information we collect

a. Information you provide directly

  • Full name, job title and organization name
  • Email address and phone numbers, including landline, mobile or VoIP
  • Mailing and billing addresses
  • Business identifiers such as EIN, D-U-N-S or UEI
  • Reseller certificates, business licenses or onboarding documents
  • Communications via email, phone, web forms or messaging tools

b. Information collected automatically

  • IP address and approximate location
  • Browser, operating system and device details
  • Pages visited, session duration and referring links
  • Cookies and usage data

2. How we use your information

We use your information to:

  • Provide and deliver products, services and solutions
  • Support commercial and enterprise engagements
  • Verify business identity for reseller or vendor authorization
  • Comply with applicable regulations and contractual requirements
  • Process payments, invoices and orders
  • Respond to inquiries, support requests or quote submissions
  • Prevent fraud, audit activities and monitor security
  • Improve our website, analytics and service offerings

3. Information sharing and disclosure

We do not sell your information. We share information only in the following circumstances:

  • Service providers: hosting, CRM, payment, email or VoIP providers bound by confidentiality agreements
  • Regulatory authorities: when required for audits, compliance or legal obligations
  • Authorized vendors: for verification, onboarding or order fulfillment
  • Legal requirements: when legally compelled by subpoena, court order or other legal process

4. Communications and phone numbers

By providing a phone number, you consent to receive communications via:

  • Voice calls, including mobile, landline or VoIP
  • SMS or text messages
  • Recorded calls or voicemails
  • System-generated or automated alerts, where permitted
  • Messaging tools like Google Voice or RingCentral

5. Data retention and compliance

We retain your data for as long as necessary to:

  • Complete business transactions
  • Meet federal, commercial or vendor compliance requirements
  • Fulfill tax, accounting or audit obligations
  • Support legal defense or dispute resolution
  • Archive records as required by law or contract

6. Data security

We implement administrative, physical and technical safeguards to protect your information, including:

  • HTTPS/TLS encryption for web communications
  • Secure access controls and account restrictions
  • Server-level security and regular audits
  • Internal protocols for data handling

AI processing

Where AI systems process client data, they operate on approved data sources within defined permissions. Human review applies at documented decision points, and processing scope is agreed contractually.

Contact us

If you have questions about this policy or your personal or business information, please contact us: